Terms of service
Please read these Terms and Conditions carefully before placing an order or using www.ethnictrendz.com. We recommend reviewing the product descriptions, specifications, and Frequently Asked Questions (FAQ) section to understand our products, services, and ordering process.
By accessing or using our website, you agree to comply with these Terms and Conditions.
1. Product Information and Availability
We make every effort to ensure that the products listed on EthnicTrendz.com match their descriptions, specifications, and images as closely as possible. Customers are encouraged to review all product details before placing an order.
In exceptional circumstances, if a specific product becomes unavailable or cannot be supplied for reasons beyond our reasonable control, we may contact the customer to discuss an appropriate alternative or another suitable resolution. Any substitution will be subject to applicable consumer protection laws and the customer's rights.
2. Delivery Schedule
We make reasonable efforts to deliver orders within the estimated delivery period communicated to the customer. However, delivery dates and times are estimates and may be affected by circumstances beyond our control, including courier delays, weather conditions, transportation disruptions, customs clearance, or other unforeseen events.
If your order is delayed, please contact our customer support team for assistance. Nothing in these Terms and Conditions limits any rights or remedies available to customers under applicable law.
3. Delivery Address and Receipt of Orders
We take reasonable precautions to ensure that orders are dispatched to the delivery address provided by the customer during checkout.
Customers are responsible for providing accurate and complete shipping details and ensuring that someone is available to receive the delivery, where required.
If an order is delivered to an incorrect address due to inaccurate information supplied by the customer, please contact us promptly so we can review the situation and advise you on the available options.
EthnicTrendz will handle delivery related concerns in accordance with applicable laws and the circumstances of the particular order.
4. Questions and Clarifications
If you have any questions, concerns, or doubts regarding these Terms and Conditions, our products, or our services, please contact us before placing your order.
Our customer support team will be happy to provide clarification and assistance.
5. Website Ownership and Intellectual Property
This website is owned and operated by EthnicTrendz, Surat, Gujarat, India.
Unless otherwise stated, the content available on this website, including product photographs, descriptions, text, graphics, logos, website design, and other materials, is owned by or licensed to EthnicTrendz and is protected by applicable intellectual property laws.
You may not copy, reproduce, republish, distribute, modify, transmit, upload, or commercially use any website content without prior written permission from the relevant rights holder, except where permitted by law.
Unauthorised use of protected material may violate intellectual property rights and may result in appropriate legal action.
6. Product Quality and Authenticity
EthnicTrendz strives to provide quality products and checks products before dispatch to help ensure they meet our quality standards.
Products sold as new are supplied as new and are not intentionally sold as used products. Product details, materials, colours, measurements, and other specifications are provided in the relevant product listings.
Minor variations in colour, appearance, or measurements may occur due to photography lighting, screen settings, manufacturing characteristics, or the nature of the materials used.
If you receive a damaged, defective, incorrect, or significantly misdescribed product, please contact our customer support team so that we can review your concern in accordance with our applicable policies and legal obligations.
7. Website Availability and Disclaimers
We make reasonable efforts to maintain the availability, accuracy, and proper functioning of our website. However, we cannot guarantee that the website will always operate without interruptions, errors, technical issues, or security threats.
Website content and services are provided subject to applicable law. Nothing in these Terms and Conditions excludes or limits any warranty, consumer right, or legal protection that cannot lawfully be excluded or limited.
We may update website content, product information, or website features from time to time to maintain accuracy and improve the customer experience.
8. Limitation of Liability
To the extent permitted by applicable law, EthnicTrendz will not be liable for indirect or consequential losses arising from the use of, or inability to use, our website or services, where such exclusion is legally permitted.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.
Where liability can lawfully be limited, the extent of any limitation will be determined in accordance with applicable law and the circumstances of the particular claim.
9. Pricing and Additional Charges
Product prices and applicable charges will be displayed during the ordering process.
Unless otherwise specified, the final amount payable will be shown at checkout and may include applicable product prices, shipping charges, taxes, packaging charges, and other disclosed fees.
Any customs duties, import taxes, or additional charges payable upon delivery will be communicated where applicable and, where required, will be the responsibility of the customer.
Customers are encouraged to review the final order summary before completing payment.
10. Trademarks and Brand Ownership
The EthnicTrendz name, logo, and other brand identifiers are owned by or used under the authority of their respective rights holders.
Third party trademarks, brand names, and product names appearing on our website remain the property of their respective owners.
No content or trademark displayed on this website may be used without the necessary permission, except where permitted by applicable law.
11. Contact Information
If you have any questions about these Terms and Conditions, an order, or any of our products and services, please contact us using the details below.
EthnicTrendz
505, Adatiya Complex, Bombay Market
Umarwada, Surat 395002
Gujarat, India
Email: support@ethnictrendz.com
Phone: +91 9099336755
We appreciate your trust in EthnicTrendz and look forward to providing you with a reliable and convenient shopping experience.