Contact information
At Ethnic Trendz, we value our customers and are committed to providing helpful support throughout your shopping experience. Whether you have questions about our products, need assistance with an order, want to know more about shipping, or require help with a return or exchange request, our team is here to assist you.
Please feel free to contact us using the details below. We will do our best to respond to your enquiry and help you find the right solution.
Business Information
Trade Name: Ethnic Trendz
Phone Number: +91 9099336755
Email Address: ethnictrendzin@gmail.com
Business Address:
505, Adatiya Complex, Bombay Market,
Umarwada, Surat 395002,
Gujarat, India
Customer Support
Our customer support team can assist you with enquiries related to:
• Product details, colours, sizes, fabrics, and availability
• Order confirmation and order status
• Shipping, delivery estimates, and tracking information
• International shipping and customs related enquiries
• Returns, refunds, and exchange requests
• Damaged, defective, or incorrect products
• Payment related questions
• Website and account assistance
• General feedback, suggestions, and complaints
Order Enquiries
If you are contacting us about an existing order, please include your order number and the email address or phone number associated with your purchase. This will help us identify your order and assist you more efficiently.
For product enquiries, please mention the product name or product code, if available.
Shipping and Delivery Support
We offer shipping to supported destinations worldwide. Delivery times and shipping charges may vary depending on the destination, courier service, customs clearance, and product availability.
If you have a question about a shipment, please provide your order number and tracking number, where available, so that we can help you check the status of your delivery.
Returns and Refunds
If you need assistance with a return or refund, please contact us before sending any product back. Kindly provide your order details and explain the reason for your request.
All return and refund requests are reviewed in accordance with our published Return Policy and applicable consumer protection laws.
Business Hours
Please contact us by phone or email for assistance. Response times may vary depending on the volume of enquiries, weekends, public holidays, and business operations.
We recommend contacting us by email for detailed enquiries so that you have a written record of your communication.
Send Us Your Enquiry
For general questions, product enquiries, order assistance, or feedback, please contact us using the details below.
Ethnic Trendz
Email: ethnictrendzin@gmail.com
Phone: +91 9099336755
Address: C 438, New Bombay Market, Kadodara Road, Surat, Gujarat 395002, India
We appreciate your interest in Ethnic Trendz and thank you for choosing us. Your trust matters to us, and we look forward to helping you have a smooth and satisfying shopping experience.